g877 Casino
Privacy Policy

1. Overview and Scope

This Privacy Policy (the "Policy") describes how g877 Casino, operating the platform accessible at g877.cam (hereinafter referred to as "g877", "we", "us", or "our"), collects, processes, stores, and protects personal data relating to users of the Platform (hereinafter "you", "User", or "Player").

This Policy applies to all personal data collected through your use of g877, including data provided during account registration, identity verification (KYC), deposits, gameplay, customer support interactions, and participation in promotions. It also applies to data collected passively through your use of the Platform, such as device information, IP addresses, and browsing behavior.

g877 is committed to protecting your privacy and handling your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. As a PAGCOR-regulated operator, g877 also processes certain data in compliance with PAGCOR's licensing requirements and anti-money laundering (AML) obligations under Philippine law.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012, g877 acts as the Personal Information Controller in respect of personal data collected from users of the Platform. g877 determines the purposes for which, and the means by which, personal data is processed. Where g877 engages third-party service providers to process data on its behalf, such parties act as Personal Information Processors under contractual arrangements consistent with the DPA.

For all data protection inquiries, requests to exercise your privacy rights, or concerns regarding this Policy, you may contact g877's designated Data Protection Officer through the contact details set out in Section 14 of this Policy.

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register for an account, complete KYC verification, make transactions, or interact with customer support, g877 collects the following categories of personal data:

Data Category	Specific Data Points	When Collected
Identity Data	Full legal name, date of birth, nationality, government-issued ID number (UMID, PhilSys, driver's license, or passport)	Registration / KYC
Contact Data	Philippine mobile number, email address, residential address	Registration
Verification Data	Copies of government-issued ID documents, selfie photographs for liveness verification, proof of address documents	KYC Verification
Financial Data	GCash account number, Maya account number, bank account details (for InstaPay transfers), transaction history, deposit and withdrawal records	Transactions
Support Data	Contents of live chat conversations, email correspondence, support ticket details	Support Interactions
Responsible Gaming Data	Self-exclusion requests, deposit limit settings, session time preferences, responsible gaming questionnaire responses	Account Settings

3.2 Data Collected Automatically

When you access and use the g877 Platform, certain data is collected automatically through technical means:

• Device and Technical Data: IP address, browser type and version, operating system, device model, screen resolution, mobile network operator;
• Usage Data: Pages visited, features accessed, game sessions initiated, session duration, navigation patterns, error logs;
• Location Data: Approximate geolocation derived from IP address, used to verify compliance with jurisdictional requirements;
• Cookie Data: Preference settings, session identifiers, and analytics identifiers as described in Section 7 of this Policy.

3.3 Sensitive Personal Information

In certain circumstances, g877 may process sensitive personal information as defined under the DPA, including health information where voluntarily disclosed in the context of responsible gaming assessments, or information about gambling habits where relevant to player protection obligations. Such data is processed only where strictly necessary and subject to heightened safeguards consistent with Section 13 of the DPA.

4. Legal Basis for Processing

g877 processes your personal data under one or more of the following lawful bases as provided under the Data Privacy Act of 2012:

• Consent (Section 12(a), DPA): Processing based on your freely given, specific, informed, and explicit consent, including consent given at registration;
• Contractual Necessity (Section 12(b), DPA): Processing necessary for the performance of the User Agreement between you and g877, including providing gaming services and processing transactions;
• Legal Obligation (Section 12(c), DPA): Processing required to comply with Philippine laws and PAGCOR regulatory requirements, including AML obligations under R.A. 9160 (Anti-Money Laundering Act) and age verification mandates;
• Legitimate Interests (Section 12(f), DPA): Processing necessary for g877's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.

5. How We Use Your Personal Data

g877 uses the personal data we collect for the following purposes:

5.1 Service Delivery

• Creating, managing, and maintaining your g877 Account;
• Verifying your identity and age (21+ requirement) as mandated by PAGCOR;
• Processing deposits and withdrawals through GCash, Maya, and bank transfer channels;
• Providing access to games, promotions, and Platform features;
• Delivering customer support via live chat and email.

5.2 Regulatory and Legal Compliance

• Satisfying KYC and AML obligations under PAGCOR licensing and Philippine AML law;
• Reporting to PAGCOR and other competent authorities as required by law;
• Maintaining records as required by applicable financial regulations;
• Detecting, investigating, and preventing fraud, money laundering, and other illegal activities.

5.3 Platform Improvement and Personalization

• Analyzing usage patterns to improve Platform features and user experience;
• Personalizing game recommendations based on your gameplay history;
• Optimizing Platform performance, stability, and security;
• Conducting internal analytics and reporting.

5.4 Responsible Gaming

• Monitoring gameplay patterns for indicators of problem gambling;
• Administering deposit limits, loss limits, session controls, and self-exclusion requests;
• Communicating responsible gaming information where appropriate.

5.5 Marketing Communications

With your prior consent, g877 may send you promotional communications about bonuses, new games, and special offers relevant to your interests as a g877 player. You may opt out of marketing communications at any time through your Account Settings or by contacting customer support. Opting out does not affect service-related communications such as account, transaction, or security notifications.

6. Data Sharing and Third Parties

6.1 Categories of Recipients

g877 does not sell your personal data to third parties. We share personal data only where necessary and under strict contractual terms, with the following categories of recipients:

• Payment Processors: GCash (GXI), Maya (Voyager Innovations), and banking partners for the processing of deposits and withdrawals. These parties process only the financial data necessary for transaction completion;
• KYC and Identity Verification Providers: Third-party services assisting with identity document verification and liveness detection, operating as Personal Information Processors under data processing agreements;
• Game Software Providers: JILI Gaming, PG Soft, Pragmatic Play, and other licensed studios may receive session data necessary for game delivery. No name or contact data is shared with game studios;
• Cloud Infrastructure Providers: Hosting and storage providers maintaining the technical infrastructure of the Platform, under contractual obligations consistent with the DPA;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement, where disclosure is required by law or court order.

6.2 Prohibition on Unauthorized Sharing

g877 strictly prohibits the sale, rental, or unauthorized disclosure of personal data to advertisers, data brokers, or any other third parties for commercial purposes. All third-party data processors engaged by g877 are contractually obligated to process personal data only for the specified purpose and to maintain security standards consistent with the DPA.

7. Cookies and Tracking Technologies

7.1 Types of Cookies Used

g877 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional, secure, and personalized experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session management, authentication, and security functions. These cannot be disabled without impairing core Platform functionality;
• Functional Cookies: Enable the Platform to remember your preferences, such as language settings and responsible gaming configurations;
• Analytics Cookies: Collect aggregate, anonymized data on how users interact with the Platform, used to improve features and performance. No personally identifiable information is transmitted;
• Security Cookies: Assist in detecting and preventing fraudulent activity and unauthorized access attempts.

7.2 Cookie Management

You may control non-essential cookies through your browser settings or the cookie preference center available on the Platform. Disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including your account.

8. Data Retention

g877 retains personal data for the duration of your Account and for the period thereafter required by applicable law. Specific retention periods include:

• Account and Identity Data: Retained for a minimum of five (5) years following Account closure, as required by PAGCOR licensing conditions and AML regulations under R.A. 9160;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with AML record-keeping requirements;
• Support Records: Retained for three (3) years from the date of the relevant interaction;
• Usage and Analytics Data: Retained in anonymized or aggregated form indefinitely for statistical purposes; identifiable usage logs are deleted after twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with g877's data disposal procedures.

9. Data Security

g877 implements technical and organizational security measures appropriate to the risk and sensitivity of the personal data we hold. These measures include:

• Encryption: All data transmitted between your device and the g877 Platform is encrypted using TLS 1.2 or higher. Sensitive stored data is encrypted at rest using AES-256 encryption;
• Access Controls: Personal data is accessible only to authorized personnel on a need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Infrastructure Security: The Platform is hosted on secured infrastructure with regular penetration testing, vulnerability scanning, and security patching;
• Incident Response: g877 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights, g877 will notify the NPC and affected users within 72 hours of becoming aware of the breach, as required by the DPA.

10. Your Rights Under Philippine Privacy Law

As a data subject under the Data Privacy Act of 2012, you hold the following rights in respect of your personal data held by g877. To exercise any of these rights, contact our Data Protection Officer using the details in Section 14.

11. Minors and Age Restrictions

The g877 Platform is strictly intended for adults aged 21 years and above, as mandated by PAGCOR. g877 does not knowingly collect or process personal data from individuals under 21 years of age. All accounts are subject to age verification through KYC procedures before withdrawals are permitted. If g877 discovers that personal data has been collected from a person under the age of 21, such data will be deleted immediately, the account will be suspended, and any deposited funds will be returned through appropriate channels in accordance with PAGCOR requirements.

If you believe that a minor has accessed the Platform using your account or any other account, please contact g877 customer support immediately.

12. Cross-Border Data Transfers

In certain circumstances, personal data processed by g877 may be transferred to or accessed from servers or personnel located outside the Philippines, such as where g877 engages international cloud infrastructure providers or game software studios. Any such transfer is carried out in accordance with Section 21 of the DPA, which requires that the recipient country or organization provides a comparable level of data protection to that afforded under Philippine law.

Where cross-border transfers occur, g877 ensures appropriate safeguards through contractual clauses consistent with the NPC's standard contractual clauses, or by relying on other lawful transfer mechanisms recognized under the DPA.

13. Amendments to This Policy

g877 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Material changes will be notified to registered users through the Platform or via email to the address associated with your Account. The date of the most recent revision is indicated at the top of this Policy. Your continued use of the Platform following notification of material changes constitutes acceptance of the revised Policy.

We recommend reviewing this Policy periodically to stay informed of how we protect your personal data.

14. Contact and Data Protection Officer

For all data privacy concerns, requests to exercise your rights as a data subject, questions regarding this Policy, or to report a suspected data breach, you may contact g877's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the g877.cam Platform — select "Data Privacy" from the support menu
• Email: [email protected] (plain text — not a clickable link)

g877 endeavors to respond to all data subject rights requests within fifteen (15) calendar days of receipt, consistent with the timeframes prescribed under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

For complaints that cannot be resolved through g877's internal process, you may file a complaint with the National Privacy Commission (NPC) through their official channels. Being PAGCOR-regulated and DPA-compliant means Filipino players have access to legitimate, independent regulatory recourse — a protection that does not exist with unlicensed offshore operators.